ISO 15189: 2012 Consultancy - The requirements for quality and competence in medical laboratories. Introduction of the consulting procedure, Registration procedure of quotation for training and consulting services according to ISO 15189: 2012

ISO 15189:2022 CONSULTING SERVICES FOR MEDICAL LABORATORY ACCREDITATION

Training, Consulting and Accreditation Support Services for ISO 15189:2022

Requirements for Quality and Competence of Medical Laboratories

I. INTRODUCTION TO ISO 15189:2022 CONSULTING SERVICES

ISO 15189:2022 is an internationally recognized standard that specifies requirements for the quality and competence of medical laboratories. The standard is specifically designed for laboratories performing examinations and testing activities that support patient diagnosis, treatment, disease prevention, health monitoring, and other healthcare services.

Unlike general quality management system standards, ISO 15189 focuses on two critical aspects:

  • Technical competence of the medical laboratory.
  • Effectiveness of the laboratory quality management system.

The standard covers the entire laboratory workflow, including:

  • Pre-examination processes.
  • Examination processes.
  • Post-examination processes.

VINTECOM International provides training, consulting, implementation guidance, and accreditation support services to help medical laboratories establish a robust quality management system, demonstrate technical competence, improve operational efficiency, and enhance confidence in laboratory examination results.

II. OBJECTIVES OF ISO 15189:2022 CONSULTING SERVICES

1. Establishing an Internationally Recognized Quality Management System

The consulting program assists laboratories in:

  • Developing quality policies and quality objectives.
  • Establishing documented procedures and Standard Operating Procedures (SOPs).
  • Implementing risk and opportunity management processes.
  • Controlling documents, records, and laboratory data.
  • Strengthening governance and continual improvement practices.

2. Enhancing Technical Competence

ISO 15189 consulting helps laboratories:

  • Assess and improve personnel competency.
  • Validate and verify examination methods.
  • Establish metrological traceability.
  • Implement Internal Quality Control (IQC) programs.
  • Participate in External Quality Assessment (EQA) and Proficiency Testing (PT) schemes.
  • Control equipment, environmental conditions, and examination processes.

3. Managing Risks Affecting Examination Results

ISO 15189:2022 adopts a risk-based approach to ensure:

  • Prevention of laboratory errors.
  • Reduction of patient safety risks.
  • Identification and control of factors affecting result accuracy.
  • Increased reliability and consistency of examination reports.

4. Improving Healthcare Service Quality

The implementation of ISO 15189 contributes to:

  • Faster turnaround time for laboratory results.
  • Reduced repeat testing.
  • Improved satisfaction of patients and healthcare professionals.
  • Enhanced collaboration between clinical and laboratory departments.

5. Preparing for Accreditation Assessment

VINTECOM supports laboratories in:

  • Preparing accreditation documentation.
  • Training internal auditors.
  • Conducting pre-assessment and mock audits.
  • Addressing nonconformities and implementing corrective actions.
  • Preparing for accreditation body assessments.

III. BENEFITS OF IMPLEMENTING ISO 15189:2022

Benefits for Medical Laboratories

Enhanced Reliability of Examination Results

Implementation of ISO 15189 ensures that examination activities are performed under controlled and standardized conditions, leading to accurate, reproducible, and reliable results.

Demonstration of Technical Competence

Accreditation to ISO 15189 provides objective evidence that the laboratory operates in accordance with internationally recognized technical and quality requirements.

Improved Reputation and Recognition

ISO 15189 accreditation enhances confidence among:

  • Regulatory authorities.
  • Healthcare providers.
  • Patients.
  • Insurance organizations.
  • International partners.

Reduced Errors and Operational Risks

The system helps minimize:

  • Sample collection errors.
  • Sample handling errors.
  • Analytical errors.
  • Reporting errors.

Increased Operational Efficiency

Laboratories can achieve:

  • Better utilization of equipment and resources.
  • Improved personnel performance.
  • Reduced waste and rework.
  • Enhanced process efficiency.

Benefits for Patients and Society

  • More accurate and reliable diagnostic results.
  • Improved clinical decision-making.
  • Enhanced patient safety.
  • Higher quality healthcare services.
  • Increased public confidence in medical testing services.

IV. APPLICABLE ORGANIZATIONS

ISO 15189:2022 is applicable to:

  • Public hospitals.
  • Private hospitals.
  • Clinical laboratories.
  • Medical testing centers.
  • Hematology laboratories.
  • Clinical chemistry laboratories.
  • Microbiology laboratories.
  • Immunology laboratories.
  • Pathology laboratories.
  • Molecular biology and genetic testing laboratories.
  • Any organization performing medical examination and testing activities.

V. CUSTOMER PREPARATION REQUIREMENTS

To ensure successful implementation, laboratories should:

1. Establish an ISO 15189 Project Team

Assign a project leader and responsible personnel for implementation activities.

2. Allocate Necessary Resources

Including:

  • Qualified personnel.
  • Adequate implementation time.
  • Laboratory facilities.
  • Testing equipment and supporting infrastructure.

3. Participate in System Development

Support the development and implementation of:

  • Laboratory procedures.
  • Standard Operating Procedures (SOPs).
  • Quality manuals.
  • Forms and records.

4. Improve Technical Infrastructure Where Necessary

Including:

  • Laboratory equipment.
  • Environmental monitoring systems.
  • Sample storage facilities.
  • Laboratory Information Management Systems (LIMS).

VI. ISO 15189:2022 CONSULTING PROCESS

Step 1 – Gap Assessment

Evaluate the laboratory’s current management system and technical competence against ISO 15189:2022 requirements.

Step 2 – Awareness and Requirements Training

Provide training on management and technical requirements of ISO 15189:2022.

Step 3 – Documentation Development

Develop:

  • Quality Manual.
  • Management procedures.
  • Technical procedures.
  • SOPs.
  • Forms and records.

Step 4 – System Implementation

Guide the laboratory in implementing the documented management system throughout daily operations.

Step 5 – Internal Auditor Training

Train internal auditors in accordance with ISO 19011 auditing guidelines.

Step 6 – Internal Audit and Corrective Actions

Conduct internal audits, identify nonconformities, and implement corrective actions.

Step 7 – Management Review

Evaluate system performance and readiness for accreditation.

Step 8 – Accreditation Application Support

Assist in preparing and submitting accreditation application documents.

Step 9 – Accreditation Assessment Support

Provide technical support throughout the accreditation assessment process until accreditation is successfully granted.

VII. ISO 15189:2022 ACCREDITATION SUPPORT SERVICES

VINTECOM International provides comprehensive support throughout the entire ISO 15189 accreditation journey, including:

  • Initial assessment and planning.
  • Awareness and technical training.
  • Quality management system development.
  • Internal audit implementation.
  • Accreditation application preparation.
  • On-site assessment support.
  • Corrective action implementation.
  • Post-accreditation improvement activities.

Our experienced consultants possess extensive expertise in laboratory accreditation, quality management systems, testing laboratories, calibration laboratories, and medical laboratory operations, helping clients reduce implementation time, minimize risks, and improve the likelihood of successful accreditation on the first assessment.

Contact VINTECOM International

For consultation, training, implementation guidance, and accreditation support services related to ISO 15189:2022 Medical Laboratory Quality and Competence Requirements, please contact our technical consulting team for a customized proposal and implementation roadmap.

📶📶📶

Contact us today to register for the service

of supplying solutions, installing, and implementing laboratory equipment that meets the full requirements for

ISO/IEC 15189: 2022 and ISO/ IEC 17025:2017

.

Customers, organizations and enterprises require of supplying solutions, installing, and implementing laboratory equipment that meets the full requirements for ISO 15189: 2022 please click on "Registration - Quotation" or on the right toolbar below the PC screen to receive a quotation for Training, Consulting and Certification services.

📶📶📶 Further information, Please contact us as below:

VINTECOM International Office in Ha Noi City: 16th Floor - Green Stars City, 234 Pham Van Dong, Bac Tu Liem District, Ha Noi City. Hotline 094-886-5288/ (024) 730-588-58

VINTECOM International Office in Ho Chi Minh City: Glory Height Vinhome Grand Park - Thu Duc City, Ho Chi Minh City. Hotline 0938-083-998/ (028) 7300-7588

VINTECOM INTERNATIONAL MANAGEMENT CONSULTANCY COMPANY

Head Office: No. 5 Hoang Sam treet, Nghia Do, Cau Giay district, Ha noi City

HANOI VINTECOM INTERNATIONAL OFFICE

Address:   16th Floor - Green Stars City

234 Pham Van Dong Street, Phu Dien Ward, Hanoi City

Tel       :    (024) 730.588.58/ (024) 730.333.86

Hotline:     094 886 5288

Skype:       kd.vintecom 

Email :       office-hn@vintecom.com.vn

Web :         www.vintecom.com.vn

HCM VINTECOM INTERNATIONAL  OFFICE

Address : Glory Heights - Vinhomes Grand Park  

88 Phuoc Thien Street, Long Binh Ward, Ho Chi Minh City

Contact:   Ms. Pham Thu Ha

Tel:          (028) 7300 7588  

Hotline:   0938 083 998

Email :       office-hcm@vintecom.com.vn

Web :         www.vintecom.com.vn

 

Other news

Please choose our services :